Our Approach

our approachKallatra brings deep industry and functional expertise to the challenges our clients face. With a solid commitment to quality and service excellence, our people, processes and cross-industry expertise help clients use technology to drive innovation, productivity, growth and performance.

Our approach brings in maximum IT Support in line with your business requirements by using industry standard best practices (based on ISO 20000/ITIL V3.0 & ISO 27001), driven by shared vision and goals

Today information is one of the key strategic resources for any organization to compete in the complex and competitive marketplace. The quality of IT Services provided to an organization directly affects its capability to manage their information throughout its lifecycle. Many organizations have recognized this crucial linkage and have accepted IT Services to be strategic assets. However the main challenge has always been in assimilating and sustaining the level of resources across People, Process and Technology in developing and delivering the needed IT Services. CIOs today have to help businesses leverage on their IT investments and must be a collaborative partner with the business teams. Having recognized this need our approach has been to Make IT Simple for you so that you can concentrate on supporting your core business.
Our Solution Methodology consists of a process where our team of consultants, solution architects and technical personnel develop an infrastructure map to match your specific business requirements. This forms the basis of customizing a complete suite of infrastructure services and support through every stage of the solution, Right from planning, design, implementation to ongoing support and management. Let us illustrate and simplify our process for you:

Stage I
Our analysts assesses and evaluates your IT infrastructure, strengths, vulnerabilities and potentials to understand your requirements and core IT needs.

Stage II
Solution Strategy
The team recommends an effective IT infrastructure solution strategy which addresses your business needs.

Stage III
The team implements the robust solution, which seamlessly integrates with the recommended technologies into your overall business infrastructure.
  Stage IV
Service & Customer Support
We provide you with a single point of contact for all technical service needs. Our team of professionals will efficiently assist in successfully implementing and managing the infrastructure solutions.

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